COVID-19

Flattening the Curve

We take the health and safety of our customer’s and staff very seriously. We are making efforts to do our part in reducing the spread of COVID-19 by implementing the following changes:

Social Distancing

  • Our office will remain open and will maintain our normal business hours. However, we are requiring a 6-foot distance to be maintained during all interactions.
  • We will be monitoring the temperature of all employees each morning prior to the workday, requiring that anyone with symptoms to stay home and self-isolate.
  • We are asking that you do not come into the office to make payments, or to pick up filters.
  • If you need to make a payment, please call and we can take payment over the phone or by mail.
  • If you need filters, please call and we will take payment over the phone. We will place the filters outside the Air-Tech front door for pick-up, or deliver to your front door if necessary.

Service Calls and Estimates

  • We will be screening all service calls. When you call-in we will ask if anyone in your home is sick and/or has travelled outside of the country. This does not mean that we will not do the service call, but we ask that you be truthful, so that we have all of the information needed to protect our employees.
  • Our service technicians will not be coming into the houses until absolutely necessary. They may ask you to turn on your thermostat instead of doing it themselves if all other work can be done outside.
  • We ask that you only have one person communicate with the technician in your home, and that you keep a 6-foot distance from the technician.
  • The technician will not be asking for a signature on work orders, as those are done on an iPad. All payments will be taken care of by a phone call to the office before the technician leaves the home, payment by check will also be accepted.
  • Receipts and work order descriptions will be emailed or mailed to you.
  • Technicians may be wearing face masks and gloves if they enter your home.

We understand that in these trying times people will still get hot and cold. We are 100% dedicated to fixing every problem. We ask for your cooperation to be able to do this in a safe manner to protect your family and ours.

Thank you,
Air-Tech Heating and Air Conditioning

Your Go-To Heating and Cooling Service Business in Novice

Your HVAC systems are crucial for keeping you and your family comfortable during all types of weather. That’s why when it comes to having a heating and cooling partner you can rely on, you’d be wise to choose the most reputable name in Novice. Abilene Air-Tech Inc has been serving families in the area for a while and its reputation is one of quality.

Did your furnace break down in the middle of a snow storm? Or maybe you’ve got just the opposite problem and your air conditioner is faltering when you need it most? Don’t suffer any longer, because these headaches don’t fix themselves! Call in a local expert from Abilene Air-Tech Inc and let us investigate and tell you exactly what’s wrong and help you determine the best way to proceed.

You shouldn’t wait until something goes terribly wrong to give us a call! Many homeowners take preventative action to ensure their home comfort systems are in good working order before the hottest or coldest months of the year. By scheduling a maintenance appointment with a company you can trust, you’re investing in the long life of your home.

And there are plenty of great reasons to choose Abilene Air-Tech Inc to be your HVAC partner. Besides our great reputation, backed up by lots of positive local reviews, our combination of expert service and excellent product line is the best around. That means industry-leading warranties, energy efficient products that meet or exceed ENERGY STAR standards, and experienced and professional technicians who you can trust to do the job right and on time.

For any HVAC-related concerns in Novice, our technicians have been there and fixed that. So whether there’s a big problem that needs fixing now, or you just want to stay ahead of any potential problems in the future, Abilene Air-Tech Inc is the right choice for you. Give us a call today at 325-200-4667 and we’ll send one of our experts out to your home right away.